Past LMC honoree John Bluford, soon-to-retire CEO and Truman Medical Centers, described his career and leadership philosophy to a packed room at a Kansas City Public Library event June 3. Bluford noted that Truman’s emphasis on customer service, quality of care and a pleasing environment for workers and patients have been key to its ability to survive and thrive in a very challenging environment. He spent time listening to TMC workers and observing hospital operations, and applied his Hope, Love and Mission leadership approach. Bluford also noted what he learned from visiting hospitals around the nation as president of the American Hospital Association board, chair of the Greater KC Chamber board and other leadership role. After his time as Truman CEO ends, he will be focusing on his program to mentor future leaders in hospital administration.
Post a comment
Your Information
(Name and email address are required. Email address will not be displayed with the comment.)
Comments